Frequently Asked Questions
1. What is eMitro Portal?
eMitro Portal is a cloud-based Digital Service Center Management Software developed for MP Online, CSC, eMitra and Digital Service Centers to manage customers, documents, passwords and service history securely.
2. Who can use eMitro Portal?
MP Online Operators, CSC VLEs, eMitra Centers, Banking Service Providers, Aadhaar Centers and other Digital Service Centers can use eMitro Portal.
3. Is there any Free Trial?
Yes. New users may receive a Free Trial (if available) before purchasing a subscription plan.
4. How can I purchase a subscription?
You can register on eMitro Portal and purchase a subscription securely using our online payment gateway.
5. Which payment methods are supported?
UPI, Debit Card, Credit Card, Net Banking and other payment methods supported by our payment gateway.
6. Will my data be secure?
Yes. Customer information and uploaded documents are stored securely using industry-standard security practices.
7. Can I access eMitro Portal on Mobile?
Yes. eMitro Portal is mobile-friendly and works on smartphones, tablets and desktop computers.
8. What should I do if I forget my MPIN?
You can reset your MPIN using the registered mobile number through OTP verification.
9. How can I contact support?
📧 support@emitro.in
📞 +91 8770765995
📍 Sagar, Madhya Pradesh, India
10. How do I cancel my subscription?
You can cancel your subscription from your account settings. Your subscription will remain active until the end of the current billing period.